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CPGRAMS Reforms CPGRAMS Reforms in Postal Department – Launched By Govt.

Why in News? The Centralized Public Grievance Redress and Monitoring System (CPGRAMS) Reforms were introduced in Department of Posts by Union Minister, Jitendra Singh to reduce the time taken for grievance redressal and also improve the quality. About the Reforms With an aim to provide transparent and citizen-centric governance to the people, the Ministry of […]

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